Privacy Policy
1. Introduction
Ensign Agency ("Ensign", "we", "our", or "us") respects your privacy and is committed to protecting the personal data of visitors and clients who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with the applicable laws and regulations of the Kingdom of Saudi Arabia, including the Saudi Personal Data Protection Law (PDPL) and relevant regulations issued by the Saudi Data & Artificial Intelligence Authority (SDAIA).
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Email address
- Phone number
- Company name
- Job title
- Any information submitted through forms or contact requests
Technical Information
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and tracking technologies
Business Information
- Marketing preferences
- Campaign-related information
- CRM or communication records
3. How We Use Your Information
We use collected data for the following purposes:
- Providing and delivering our services
- Responding to inquiries or service requests
- Managing client relationships
- Marketing and communication related to our services
- Improving website performance and user experience
- Analytics and research
- Compliance with legal and regulatory requirements in Saudi Arabia
4. Legal Basis for Processing
In accordance with the Saudi Personal Data Protection Law (PDPL), we process personal data based on:
- User consent
- Contractual necessity
- Legitimate business interests
- Compliance with legal obligations
5. Data Storage and Protection
We implement technical and organizational measures to protect personal data against unauthorized access, misuse, or disclosure.
Security measures include:
- Encrypted communications
- Secure cloud storage
- Restricted internal access
- Authentication and monitoring systems
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Saudi law.
6. Data Sharing and Disclosure
We do not sell any personal data. Data may be shared with:
- Technology service providers
- Marketing and analytics platforms
- Cloud hosting providers
- Legal authorities when required by law
All third-party providers are required to follow appropriate data protection standards.
7. International Data Transfers
If personal data is transferred outside the Kingdom of Saudi Arabia, we ensure that such transfers comply with applicable Saudi regulations and adequate data protection safeguards.
8. Cookies and Tracking
Our website may use cookies and analytics tools to improve functionality and measure usage. Users may disable cookies through their browser settings, although some website features may not function properly without them.
9. User Rights Under Saudi PDPL
Users have the right to:
- Request access to their personal data
- Request correction or updating of personal data
- Request deletion of personal data where applicable
- Withdraw consent where processing relies on consent
Requests may be submitted through the contact information listed below.
10. Marketing Communications
Users may receive communications related to Ensign services. Users can opt out of marketing emails at any time by using the unsubscribe link or contacting us directly.
11. Children's Privacy
Our services are intended for business professionals and are not directed at individuals under the age of 18.
12. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
13. Contact Information
Ensign Agency
Riyadh, Kingdom of Saudi Arabia
Email: contact@ensignksa.com
Website: ensignksa.com